1/9/2023 0 Comments Timecamp chrome extensionWe work a lot with Integromat and through this No/Low-Code automation plattform we link not only Zammad and toggl together but also a lot of other tools that we use internally. We have made a few changes to it and changed the way projects in toggl are linked, but that is because we create a toggl project for each ticket in Zammad. With this button, you can track time in toggl directly from Zammad. Toggl has a nice AddOn as well, calling the toggl-Button: GitHub - toggl/toggl-button: Toggl Button extension for Chrome and Firefox / Toggl Track: Productivity & Time Tracker - Chrome Web Store is done in TimeCamp and no time tracking data will be transfered over to Zammad. So if you’re Zammad installation is hosted at and you set up this address in TimeCamp and link it to a specific project, then TimeCamp will capture your working time in Zammad automatically. and can automatically track time based on these data. TimeCamp captures Browser-URL, Programm/Add you’re working with, files and folders etc. The Chrome AddOn for TimeCamp, mentioned at Zammad’s homepage, is nothing more then the regular AddOn for Webbrowsers. Depending on how you use it, Timeular might be an option as well. We have used TimeCamp in the passed but changed to toggl about 7 years ago and are still very happy. I personally think, Zammad should concentrate on its core functionality and leave option-rich time tracking to other tools. I you need more options, then TimeCamp, Toggl Harvest etc. Hi has only basic time tracking features which probably fit a few users but not all. Is somebody using a time tracking tool with Zammad that can assign times to tickets? But some of our customers craving detailled time reports. The Time tracking in Zammad (Zeiterfassung) on the other hand is - ehem - very, very simple, producing only a very brief line “Customer XX = 20 hours in august”. At the moment we can only create tasks or projects manually in TimeCamp and track the time to that (with no connection to Zammad, and that means double time we have to spent on only the time tracking - and the customers does not get a detailled time report / time sheet. It would be great to assign tracked times to a ticket and via that that to a customer (organization). TimeCamp though it is said so at Zeiterfassung Zammad (on premise) is now in the stage of testing and it is great! But the time tracking is poor … As far as I can see it is not possible to integrate f. In the past two years we have tested various systems like OSTicket, Otobo, ZoHo and some more. We are working with a CRM / ticket system (Teamleader from belgium) with is not satisfying.
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